LOGISTICS COORDINATOR

About Us:

A luxury footwear and accessories brand, launched in 2019 in Montréal's fashion district. Designed in Montréal and handcrafted in some of the world’s finest ateliers, BLACK SUEDE STUDIO delivers distinct footwear, jewelry, and belts. Every piece is thoughtfully designed with refined details and all-day wearability in mind, capturing a sense of femininity without compromising on comfort and quality.

About the Role:

We are looking for an organized and detail-oriented Logistics Coordinator to support the day-to-day movement of goods across our supply chain. The ideal candidate will have strong communication and problem-solving skills, with experience coordinating domestic and international shipments, working with warehouses, carriers, freight forwarders, and customs brokers.

This role will be responsible for ensuring products move efficiently from factories to warehouses, retailers, and customers while maintaining accurate documentation, tracking shipments, resolving logistics issues, and keeping internal teams informed.

Key Responsibilities:

Warehouse & Shipment Coordination:

  • Communicate with 3PL warehouse partners regarding daily operations and shipment activity.

  • Coordinate incoming and outgoing shipments across factories, warehouses, retailers, and customers.

  • Arrange pickups and deliveries with shipping carriers and transportation partners.

  • Coordinate shipments from factories to warehouses and other destinations.

  • Coordinate wholesale and customer order shipments as required.

  • Coordinate all shipments directly with freight forwarders, customers, and internal teams to ensure smooth and timely deliveries.

  • Work with customers and freight forwarders to arrange pickups, confirm shipping details, and coordinate delivery requirements.

Freight & Customs:

  • Communicate with freight forwarders and customs brokers to coordinate domestic and international shipments.

  • Manage customs clearance and support import/export processes.

  • Prepare and review commercial invoices, packing lists, and other required shipping documentation.

  • Ensure shipment documentation is accurate and complete before dispatch.


Shipment Tracking & Issue Resolution:

  • Track shipments and proactively follow up on delays, exceptions, and delivery issues.

  • Resolve shipping issues with warehouses, carriers, freight forwarders, and customs brokers.

  • Handle lost or damaged shipment claims and follow up through resolution.

  • Communicate shipment updates, delays, and delivery timelines to relevant internal teams.

Retailer & Wholesale Compliance:

  • Ensure retailer-specific shipping requirements, routing guides, labeling standards, and delivery deadlines are followed.

  • Coordinate with internal teams to ensure wholesale shipments are prepared and dispatched accurately and on time.

Cost & Invoice Management:

  • Obtain shipping and freight quotes and compare costs across carriers and logistics partners.

  • Review warehouse, freight, carrier, and customs brokerage invoices for accuracy.

  • Identify discrepancies and follow up with logistics partners when required.

Documentation & Reporting:

  • Maintain accurate shipment records, tracking information, shipping documents, and logistics files.

  • Keep internal shipment trackers and delivery information updated.

  • Support internal teams with shipment status, delivery timelines, and logistics-related information.

Requirements:

  • Minimum 2 years of experience in logistics, supply chain, transportation, wholesale operations, or a related field.

  • Experience coordinating domestic and international shipments.

  • Familiarity with 3PL warehouses, freight forwarders, shipping carriers, and customs brokers.

  • Knowledge of customs documentation, commercial invoices, packing lists, and import/export processes.

  • Strong organizational and time-management skills with excellent attention to detail.

  • Ability to manage multiple shipments, deadlines, and priorities simultaneously.

  • Strong problem-solving skills and ability to respond quickly to shipment issues.

  • Excellent written and verbal communication skills.

  • Proficiency with Microsoft Excel, Google Sheets, and standard office software.

  • Experience within fashion, footwear, accessories, retail, or consumer goods is considered an asset.

  • Bonus: Experience working within a luxury fashion or e-commerce environment.

Benefits:

  • Opportunities for professional growth and development.

  • Employee allowance & discounts on our luxury footwear products.

  • Medical Insurance.

  • Free gym access.

  • Dog Friendly office.

  • A small, dynamic and creative work environment in the world of high-end luxury fashion.

To Apply:

Please send your resume talia@blacksuedestudio.com with the subject line “Logistics Coordinator Application.”

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